Rooster Cat Hatchery Policies – Hatching Eggs Terms and Shipping Information
HATCHING EGGS
By completing your purchase with us, you agree with our policies and terms. It is YOUR responsibility to read our policies in full BEFORE completing your purchase.
There are NO cancellations, changes or refunds on hatching eggs. Payment is accepted at the time of the sale. Orders are shipped out in the month you select. Because we are dealing with animals and mother nature, if we are unable to ship during the month you have selected, we will let you know so we can arrange a different month to ship.
We package our hatching eggs in the most secure way possible for their journey to ensure that they make it to you undamaged. Please understand that once the package leaves our possession, we have done everything possible to ensure that the hatching eggs reach you safely.​
Payment for a hatching egg order will be accepted at the time the order is placed. Please select the correct shipping option at checkout. If the wrong one is selected, we will send you an invoice for the remaining balance.
Shipping must be paid in full to complete your order.​ We ship out hatching egg orders on Mondays and Wednesday ONLY.​It is YOUR responsibility to check the condition of the box and to open it and check on the status of the hatching eggs contained inside.
If any of the eggs contained inside were damaged during transport, whether the box is damaged or not, you should report it to USPS as soon as possible. File a claim for your losses with them at that time. We at Rooster Cat Hatchery are NOT responsible for broken eggs once they leave our possession. We cannot submit the claim for you.
Any claims made to the USPS MUST be made within 24 hours of receiving your hatching eggs.
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If your package becomes lost during transit, please file a claim with the USPS. We are not responsible for lost packages and we cannot submit the claim for you.
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​If you have questions about these shipping policies, please contact us BEFORE placing any orders.
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​If you do not agree with any of our policies, please purchase elsewhere. Our policies are firm no matter the circumstance.
Some of the breeds of chickens that we offer we are able to determine the sex the day of hatch, some are not. We recommend that you give some thought to the possibility of receiving a male and what you would do under the circumstance.
